All Systems Operational

About This Site

The current status of the Cloud Workload Protection (including Cloud Workload Protection for Storage) service is shown below. To report an issue that is not listed below or request further updates, visit Symantec Enterprise Support. For further information on Symantec Cloud Workload Protection Technical resources visit Symantec Self Help

Cloud Workload Protection ? Operational
Cloud Portal   ? Operational
Portal Login   Operational
Licensing Platform   Operational
Service Platform Health Operational
Compute Platform   ? Operational
Global Traffic Management   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2018

No incidents reported today.

Sep 22, 2018

No incidents reported.

Sep 21, 2018

No incidents reported.

Sep 20, 2018
Resolved - We have resolved the previously reported symptoms. The service is fully restored and this incident is now resolved.
Sep 20, 15:34 UTC
Investigating - We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.
Sep 20, 14:30 UTC
Resolved - We have resolved the previously reported symptoms. The service is fully restored and this incident is now resolved.
Sep 20, 08:50 UTC
Investigating - We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.
Sep 20, 07:53 UTC
Sep 19, 2018

No incidents reported.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018

No incidents reported.

Sep 15, 2018
Completed - The scheduled maintenance has been completed.
Sep 15, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 01:00 UTC
Scheduled - Symantec is performing scheduled maintenance of Symantec Cloud Workload Protection (CWP) beginning September 15, 2018, starting at 01:00 UTC, for a duration of 4 hours.

Impact
During the maintenance period, you will not be able to purchase subscriptions or obtain trial subscriptions. No other CWP functionality will be affected, and workloads will remain protected.

Schedule
• Start Date: September 15, 2018 at 01:00 UTC
• End Date: September 15, 2018 at 05:00 UTC
Sep 5, 10:00 UTC
Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018
Resolved - On September 11, 2018, starting at approximately 12:20 UTC The CWP Portal login was unavailable for 40 minutes.
The underlying issue has been resolved and the service is now fully functional.
Sep 11, 12:20 UTC
Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.